Get in Touch – Vivalis

Got questions or need assistance with your Vivalis order? Our friendly, U.S.-based support team stands ready to help you with inquiries, feedback, or any concerns you may have.

How to Reach Us

Whether you need help with a recent purchase, have shipping questions, or want to learn more about Vivalis, feel free to get in touch through any of the following channels:

📧 Email Us Directly

Email: support@govivalis.com

Expect a reply from our support specialists within 24-48 business hours. To help us resolve your matter quickly, please mention your order number (if relevant) when writing to us.

📦 Orders & Delivery Assistance

All Vivalis purchases are handled and shipped by our authorized retail partner. If you have questions about tracking, shipment progress, or delivery timelines, please reach out to the retailer directly:

▶ BuyGoods (Primary Retailer)

BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.

Contact: Visit www.buygoods.com/contact for order-related support.

🔄 Refunds & Return Process

Every Vivalis purchase is backed by our 60-Day Satisfaction Promise. Should you feel unsatisfied for any reason, simply submit a refund request within 60 days from your date of purchase. Head over to our Refund Policy page for step-by-step instructions on starting a return.

ⓘ Company & Manufacturing Details

Vivalis Labs
19655 E 35th Drive Suite 100
Aurora, CO 80011, USA

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We appreciate your confidence in Vivalis. Our team is dedicated to supporting your journey toward renewed male vitality and optimal performance.