Privacy Policy – Vivalis

This Privacy Policy outlines how Vivalis Labs ("we," "us," or "our") gathers, processes, and discloses data about you when you access our website at en-engs-vivalis.com (the "Site") and buy our products. By navigating or otherwise engaging with the Site, you consent to the data practices described in this Privacy Policy.

1. Data We Gather

Data You Supply Directly

We may collect personal data that you willingly share with us when placing an order, subscribing to updates, or reaching out to our customer service team, such as:

  • Full name, email address, shipping address, and telephone number
  • Payment details (handled securely via BuyGoods)
  • Order specifics and transaction history
  • Messages you send to us (e.g., customer inquiries, product feedback)

Data Gathered Through Automated Means

Each time you access our Site, certain technical data may be recorded automatically, including:

  • IP address, browser version, operating system, and hardware details
  • Pages visited, duration on each page, and the source URL that directed you here
  • Cookies and comparable tracking mechanisms

2. Purpose of Data Usage

The data we gather serves the following purposes:

  • Complete and ship your purchases
  • Keep you informed regarding orders, product updates, and service inquiries
  • Enhance our website functionality, product offerings, and overall user satisfaction
  • Deliver marketing messages (only with your prior approval)
  • Identify, examine, and prevent suspicious or unauthorized transactions
  • Meet applicable legal requirements and regulatory mandates

3. Sharing of Your Data

Your data may be disclosed to the following parties:

  • BuyGoods: Our principal retail partner responsible for payment processing and order fulfillment. BuyGoods is a Delaware corporation headquartered at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.
  • Service Providers: Trusted third-party vendors that assist with business operations (e.g., logistics, email platforms, web analytics)
  • Legal Obligations: When mandated by statute, judicial order, or government authority

We never sell your personal data to outside parties.

4. Cookies & Tracking Mechanisms

We employ cookies and related technologies to improve your browsing experience, monitor Site activity, and tailor content to your preferences. You may manage cookie settings via your browser. Please note that turning off cookies could limit certain features of the Site.

5. Safeguarding Your Data

We maintain appropriate security protocols to shield your personal data against unauthorized access, modification, exposure, or loss. Every payment transaction is handled through BuyGoods with industry-standard SSL encryption in place. That said, no data transmission over the Internet can be guaranteed to be entirely secure.

6. Your Rights & Options

Based on your jurisdiction, you may be entitled to certain rights over your personal data, including the ability to:

  • View the personal data we maintain about you
  • Ask for corrections to any inaccurate records
  • Request the removal of your personal data
  • Unsubscribe from marketing communications
  • Raise objections to how your personal data is being processed

To make use of any of these rights, please reach out to us at support@govivalis.com.

7. External Website Links

Our Site may feature links directing you to third-party websites. We bear no responsibility for the privacy standards or content maintained by those external platforms. We recommend reviewing the privacy policies of any outside sites before sharing your information.

8. Privacy of Minors

Our Site and products are designed exclusively for individuals aged 18 and older. We do not intentionally gather personal data from minors. Should we discover that data from a child has been collected, we will act swiftly to remove it from our records.

9. Revisions to This Privacy Policy

We reserve the right to modify this Privacy Policy periodically. All revisions will be published on this page. By continuing to use the Site following any posted updates, you acknowledge and accept the revised Privacy Policy.

10. Applicable Law

This Privacy Policy shall be interpreted and enforced in accordance with the laws of the State of Colorado, United States, without consideration of conflict of law provisions.

11. Get in Touch

Should you have any inquiries regarding this Privacy Policy or the way we handle your data, feel free to contact us:

  • Email: support@govivalis.com
  • Company: Vivalis Labs
  • Address: 19655 E 35th Drive Suite 100, Aurora, CO 80011, USA